While we hope that you do not find it necessary to complain about any of our services we do understand that sometimes things can happen. If you have a complaint about anything to do with Southern Group Practice LLC you should, in the first instance, put your concerns in writing to the Practice Manager who will deal with your complaint in accordance with the Practice Policy. If the matter is not resolved the Practice Manager will then forward your complaint to the Family Practitioner Services at the Department of Health.
Manx Care ‘Complaints and Compliments’ webpage gives details of how patients can make a complaint about any service managed or commissioned by them:-
https://www.gov.im/about-the-government/statutory-boards/manx-care/complaints-and-compliments/