Prescriptions

Configure Prescription Details

Ordering repeat prescriptions

The easiest way to order repeat prescriptions is using the GP online system: Patient Access

The account shows you all your repeat medicine and dosage and you can choose the ones you need.

Alternatively repeat medication can be ordered via your local pharmacy or you can complete a repeat medication request form (available at the practice) and post this through our letter box or in the prescription box at the reception desk.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about charges and exemptions here.

 

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescriptions for patients living or travelling abroad

Patients travelling off Island who are taking regular medications can be prescribed a maximum of three months’ supply. In the case of controlled drugs an maximum of 30 days can be supplied.

Patients travelling off Island for over three months will be given a sufficient supply of any regular medication to allow them to get to their destination and find a local supplier.

In line with current guidelines, ‘just in case’ travel medication, for example anti-diarrhoeal medicine, antihistamines or antibiotics, cannot be prescribed.

Page last reviewed: 13 January 2025
Page created: 13 January 2025